Ginting, Ranika BR, and Agus Salim. “The Effect of Service Quality and Brand Image on Customer Loyalty With Customer Satisfaction As Intervening Variable in Generation Z in the Purchase of Electronic Goods on Tokopedia”. International Journal of Integrative Sciences, vol. 4, no. 11, Nov. 2025, pp. 2631-62, doi:10.55927/ijis.v4i11.667.