The Influence of Organizational Commitment and Work Environment on Turnover Intention Through Job Satisfaction among Generation Z Employees at Reven Kreatif Industri in Malang City
DOI:
https://doi.org/10.55927/ijabm.v4i4.455Keywords:
Generation Z, Job Satisfaction, Organizational Commitment, Turnover Intention, Work EnvironmentAbstract
CV Reven Kreatif Industri is a fashion company specializing in genuine cow leather products, employing mostly Generation Z workers. This study aims to analyze the effect of organizational commitment and work environment on turnover intention, both directly and indirectly through job satisfaction as a mediating variable. A quantitative method was used with a saturated sample of 36 respondents. Data were analyzed using Partial Least Squares (PLS) with SmartPLS 3.2.9 software. The results show that organizational commitment has a significant negative effect on turnover intention but does not significantly influence job satisfaction. Work environment has a significant positive effect on job satisfaction, but not on turnover intention. Furthermore, job satisfaction does not significantly affect turnover intention and does not mediate the relationship between the independent variables and turnover intention. These findings highlight the importance of normative commitment, driven by a sense of belonging and moral responsibility, in reducing employees’ intention to leave. While a supportive work environment increases job satisfaction, it is not sufficient to retain employees without addressing personal aspirations and career development needs, especially for Generation Z
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