The Effect of Teamwork and Workload on Employee Performance through Job Satisfaction in Employees of PT Arsakha Cipta Nusantara
DOI:
https://doi.org/10.55927/ijabm.v4i4.487Keywords:
Teamwork, Workload, Job Satisfaction, Employee PerformanceAbstract
This study aims to analyze the influence of teamwork and workload on employee performance, with job satisfaction as a mediating variable. The study was conducted at PT Arsakha Cipta Nusantara, which is engaged in wedding organizers, event management, and security. The main problems are the lack of team coordination and workload imbalances that affect employee satisfaction and performance. The research method used a quantitative approach through a survey of 97 respondents with a saturated sample technique, as well as data analysis using Partial Least Square (PLS) through the SmartPLS 4 application. The results of the study show that workload has a negative effect on job satisfaction, but it is positive on performance. Teamwork does not have a significant effect on job satisfaction, but it has a positive effect on performance. Job satisfaction also has a positive effect on performance and is able to be a partial mediator between independent variables and performance. In conclusion, job satisfaction plays an important role in improving employee performance, so companies need to balance workloads and strengthen teamwork effectively
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