The Effect of Workload and Integrity on Employee Performance Mediated by Organizational Commitment at the National Land Agency Regional Office of Aceh Province
DOI:
https://doi.org/10.55927/ijabm.v4i1.6Keywords:
Employee Performance, Organizational Commitment, Workload, IntegrityAbstract
This research aims to assess the role of organizational commitment in mediating the effects of workload and integrity on employee performance at the Aceh Province Regional Office of BPN. The study targets all civil servants (ASN) working at the office, totaling 241 employees. By employing a census method, the entire population was used as the sample. Data analysis was conducted using the Structural Equation Modeling (SEM) technique. The results reveal that workload has a negative effect on organizational commitment, while integrity positively influences organizational commitment. Additionally, workload negatively affects employee performance, whereas integrity has a positive impact on employee performance. Furthermore, organizational commitment positively contributes to employee performance and serves as a partial mediator in the relationship between the studied variables
References
Adam, M., Rizqina, Z., and Chan, S. (2017). The Influence of Work Culture, Ability, and Work Commitment on Employee Job Satisfaction and Its Impact on the Performance of the Sabang Free Trade Zone and Free Port Authority (BPKS). Postgraduate Management Journal of Syiah Kuala University. 1(1), 59-69
Adekiya, A. (2024). Perceived job insecurity and task performance: what aspect of performance is related to which facet of job insecurity. Current Psychology 43:1340–1358
Astuti, A and Respati, A. (2023). The Influence of Integrity on Organizational Commitment and Performance. Journal of Business Administration (JAB). 1(2), 1-16.
Basalamah, F., Ahri, R, and Arman, A. (2021). The Effect of Work Fatigue, Work Stress, Work Motivation and Workload on Nurse Performance at Makassar City Hospital. An Idea Health Journal, 1.02: 67-80.
Budiasa, I. (2021). The Role of Work Stress in Mediating Workload and Work Environment on Crew Performance PT. Indonusa Tenggara Marine. Journal of Economics & Business 8(1):61–70.
Candra, T., Herlambang, T., & Satoto, B. (2022). Workload and Work-Family Conflict on Employee Performance Mediated by Organizational Commitment. BUDGETING: Journal of Business, Management and Accounting. 4(1)
Dewantara, D. (2023). The Influence of Workload and Job Stress on Organizational Commitment (Study on Employees of PT. Bank Rakyat Indonesia (Persero) Tbk. Kawi Malang). Journal of Business Administration (JAB). 1(2), 17-24.
Fachreza., Musnadi, S., and Shabi, AM, and (2018).The Influence of Work Motivation, Personal Achievement, and Organizational Culture on Employee Performance and Its Impact on the Performance of Bank Aceh Syariah in Banda Aceh City. Journal of Master of Management, 2(1), 310-122.
Ferine, K., Aditia, R., Rahmadana, M., & Indri. (2023). An empirical study of leadership, organizational culture, conflict, and work ethics in determining work performance in Indonesia's education authority. Heliyon. 7
Ghozali, I. (2017) Structural Equation Model, Concept and Application with AMOS 24 Update Bayesian SEM Program. 7th Edition. Semarang: Diponegoro University Publishing Agency.
Hair, J.F. et al. (2016) A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM). 2nd ed. New York: SAGE Publications, Inc.
Hasibuan, M. (2018). Human Resource Management. Jakarta: Bumi Aksara Publisher
Inegbedion, H., Inegbedion, E., Peter, A., & Harry, L. (2020). Perception of workload balance and employee job satisfaction in work organizations. Heliyon. 15
Kasmir. (2016). Human Resource Management (Theory and Practice). Depok: PT Rajagrafindo Persada
Koesomowidjojo, S. (2017). Practical Guide to Compiling Workload Analysis. Jakarta: Raih Harapan Sukses
Leroy, Hannes ; Michael E Palanski, andTony Simons, (2011). "Authentic Leadership and Behavioral Integrity as Drivers of Follower Commitment and Performance". Journal of Business Ethics, 107: pp 255–264.
Loan, L. (2020).The influence of organizational commitment on employees' job performance: The mediating role of job satisfaction. Management Science Letters. 10
Manalu, W., Lubis, Y., Syaifuddin. (2022).Effect of Workload and Work Stress on Employees Performance Through Job Satisfaction as Intervening Variable in Rubber Plantation, Serdang II District, PT. Perkebunan Nusantara III. Enrichment: Journal of Management. 12(2)
Mangkunegara, A P. (2018). Human Resource Management of Organizations, Bandung: Rosdakarya Youth.
Musa, M & Surijadi, H. (2020). The Influence of Workload and Work Environment on Employee Performance. Public Policy, Vol. 1, No. 2,
Nurhasanah and Jufrizen, T. (2023). The Influence of Work Ethics, Organizational Culture and Workload on Employee Performance with Job Satisfaction as an Intervening Variable. Jesya (Journal of Economics & Sharia Economics), 5(1), 245–261.
Pasolong, H. (2010) Public Administration Theory, Alfabeta. Bandung: Alphabeta.
Paramita, L. (2017). The Influence of Leadership Style on the Performance of Employees of the Research and Development Agency of East Kalimantan Province, Journal of State Administration, Volume 5, Number 3, 2017. Pages: 6168-6182
Razak, A., Sarpan, S., and Ramlan, R (2018) The Influence of Leadership Style, Motivation and Work Discipline on Employee Performance at PT. ABC Makassar. Journal of Management and Business, 1(1), 1-12
Rikantika, R. (2016). The Influence of Work Family Conflict and Job Satisfaction on Employee Performance. Study on Female Employees of the Central Statistics Agency of Yogyakarta Province. Journal of Business Administration, 1(2), 13–25.
Rivai, V. and Sagala, EJ (2014) Human Resource Management for Organizations: From Theory to Practice. 3rd edn. Jakarta: Rajawali Pers.
Rizal, M., Alam, H., and Asi, L. (2023). The Influence of Organizational Commitment on Employee Performance at the Gorontalo City Education Office. Scientific Journal of Management and Business. 5(3), 1126-1140
Robbins, S. (2016). Organizational Behavior. Tenth Edition. Jakarta; Index.
Sedarmayanti. (2017). Human Resource Planning and Development to Improve Competence, Performance and Work Productivity. PT Refika Aditama. Bandung
Siagian, S. (2016). Human Resource Management. Jakarta: PT.
Simamora. (2014). Human Resource Management. Jakarta: Bina Aksara.
Sugiyono (2017) Business Research Methods. Bandung: Alfabeta.
Susanto, M. (2019). The Influence of Work Environment on Job Satisfaction and Employee Performance. Journal of Chemical Information and Modeling, 53(9), 1689–1699
Syarifanum., Yunus, M., & Chan, S. (2016). The Influence of Customer Relationship and Marketing Integrity on Marketing Performance and Its Impact on Banking Industry Performance in Aceh Province. Journal of Postgraduate Management, Syiah Kuala University. 5(1), 134-144
Tjiabrata, F., Lumanaw, B., & Dutulong, L. (2017). The Influence of Workload and Work Environment on Employee Performance at PT. Sabar Ganda Manado. EMBA Journal Vol.5 No.2
Vanchapo, A. R. (2020). Workload and Job Stress. East Java: CV. Qiara media publisher
Vuong, T & Nguyen, L. (2022). The Key Strategies for Measuring Employee Performance in Companies: A Systematic Review. Sustainability. 14
Wetik, S. (2018). Analysis of the Influence of Commitment and Integrity on Performance Through Employee Competence at the Harbor Master and Port Authority Office of Manado City. YUME: Journal of Management 1(3):137–51
Wibowo. (2020). Behavior in Organizations Edition 2. Jakarta: Rajawali Pers
Wirawan (2012) Human Resource Performance Evaluation: Theory, Application, and Research. Jakarta: Salemba Empat.
Yeow, C & Kee, D. (2021).The Importance Of Integrity Practices On Task Performance Royal Malaysia Police: The Mediating Role Of Organizational Commitment And Job Satisfaction. International Journal of Social Science Research (IJSSR), 3(2), 79-93
Yunus, M., Zubair, and Chan, S. (2015). The Influence of Organizational Culture, Compensation and Organizational Commitment on Job Satisfaction and Its Impact on Employee Performance at the Operational Head Office of PT. Bankaceh. Postgraduate Management Journal of Syiah Kuala University. 4(3), 29-38
