Digitalization of SMA/SMK Student Admission to Improve Transparency and Accountability in Sumedang Regency
DOI:
https://doi.org/10.55927/ijsmr.v3i12.846Keywords:
Digital Governance, Transparency, Accountability, Education Public ServicesAbstract
This study examines how the digitalization of the 2024 senior high school student admission system (PPDB SMA/SMK) enhances transparency and accountability in public education services in Sumedang Regency, Indonesia. Employing a qualitative case study approach, data were collected through document analysis, system observation, and in-depth interviews with PPDB committees and members of the anti-illegal levies task force during the 2024 admission period. The findings reveal that real-time quota disclosure, automated selection algorithms, and publicly accessible rankings substantially reduce information asymmetry and discretionary practices. Accountability is further reinforced through standardized procedures and external oversight mechanisms. The novelty of this study lies in integrating digital governance analysis with anti-corruption oversight perspectives, offering empirical insights into how digital admission platforms operationalize transparency and accountability within decentralized education governance contexts.
References
Criado, J. I., Sandoval-Almazan, R., & Gil-Garcia, J. R. (2021). Government innovation through digital transformation. Government Information Quarterly, 38(1), 101578. https://doi.org/10.1016/j.giq.2020.101578
Creswell, J. W., & Poth, C. N. (2021). Qualitative inquiry and research design: Choosing among five approaches (4th ed.). SAGE Publications.
Meijer, A., Grimmelikhuijsen, S., & Hillebrandt, M. (2021). Transparency in the digital age: The paradox of information overload. Public Administration Review, 81(4), 632–646. https://doi.org/10.1111/puar.13310
Mergel, I., Edelmann, N., & Haug, N. (2021). Defining digital transformation: Results from expert interviews. Government Information Quarterly, 38(1), 101385. https://doi.org/10.1016/j.giq.2019.06.002
Miles, M. B., Huberman, A. M., & Saldaña, J. (2021). Qualitative data analysis: A methods sourcebook (4th ed.). SAGE Publications.
OECD. (2023). Digital government review: Towards integrated and inclusive public services. OECD Publishing. https://doi.org/10.1787/8f1c1f02-en
Schillemans, T., & Bovens, M. (2021). The evaluation of public accountability: A framework for accountability assessment. Public Administration Review, 81(5), 826–838. https://doi.org/10.1111/puar.13306
UNESCO. (2021). Digital transformation of education: Building resilience and capacity. UNESCO Publishing. https://unesdoc.unesco.org
World Bank. (2022). GovTech maturity index: Unlocking the potential of government transformation. World Bank Publications. https://doi.org/10.1596/978-1-4648-1880-9
Yin, R. K. (2022). Case study research and applications: Design and methods (6th ed.). SAGE Publications.
















