Implementation of Competency-Based Human Resource Management As An Effort to Improve the Quality of Employee Work
DOI:
https://doi.org/10.55927/ijabm.v4i6.775Keywords:
Human Resource Management, Competence, Work Quality, EmployeesAbstract
Competency-based human resource management (HRM) is a strategic approach that plays a crucial role in improving employee work quality within an organization. This study aims to analyze the implementation of HRM as an effort to improve employee work quality, considering the persistent mismatch between employee competencies and job demands, which impacts performance quality. This study uses a quantitative approach with descriptive methods, where data are collected through questionnaires distributed to employees and analyzed narratively and descriptively to describe the conditions of HRM implementation based on competency and employee work quality. The results show that the implementation of HRM based on competency has a positive contribution to improving employee work quality, as reflected in the increased fit between competencies and work tasks, better work quality, and increasingly professional work attitudes and behaviors. However, several aspects still need to be improved, particularly in competency development and strengthening teamwork, so that the implementation of HRM based on competency can run more optimally and sustainably in supporting the achievement of organizational goals
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